Questions & Answers

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    50 East 52nd Street
    Brooklyn, NY 10022
    United States


    Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.


    Q: What is a TV box? A: A TV box is a device that connects to your TV, allowing you to stream content from the internet, including movies, TV shows, and live channels.

    Q: How do I set up my TV box? A: Setting up your TV box is simple. Connect it to your TV using an HDMI cable, connect to the internet via Wi-Fi or Ethernet, and follow the on-screen instructions.

    Q: What payment methods do you accept? A: We accept various payment methods, including credit/debit cards, PayPal, and bank transfers.

    Q: How can I track my order? A: Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number on our website or the carrier’s website to track your order.

    Q: What is your return policy? A: We offer a 30-day return policy on all our products. If you are not satisfied with your purchase, please contact our support team for return instructions.

    Q: Can I use the TV box outside my country? A: Yes, our TV boxes can be used internationally, but please check the compatibility with your local TV and internet provider.

    If you have any other questions, feel free to contact us at