Who We Are

At MyTVFormuler, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.

Information Collection:

  • We collect personal information that you voluntarily provide to us, such as your name, email address, and payment details, when you make a purchase or contact us.
  • We may also collect non-personal information, such as your IP address, browser type, and operating system, to improve our website's performance and user experience.

Use of Information:

  • We use your personal information to process orders, provide customer support, and send you updates about your purchase or our services.
  • Non-personal information is used to analyze trends, administer the site, and gather demographic information.

Data Security:

  • We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure.

Cookies:

  • Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our site.

For more information or if you have any questions, please contact us at privacy@mytvformuler.com.

What Personal Data We Collect and Why We Collect It

At MyTVFormuler, we are committed to protecting your privacy and ensuring that your personal data is handled with care. This section outlines the types of personal data we collect from you and the reasons for collecting this information.

Types of Personal Data We Collect:

  1. Contact Information:

    • Details Collected: Name, email address, phone number, and postal address.
    • Reason for Collection: To process your orders, provide customer support, and communicate with you about your purchases and inquiries.

  2. Payment Information:

    • Details Collected: Credit/debit card information, billing address, and transaction details.
    • Reason for Collection: To process payments securely and complete your transactions.

  3. Account Information:

    • Details Collected: Username, password, and account preferences.
    • Reason for Collection: To provide you with access to your account, maintain your profile, and personalize your experience on our website.

  4. Order Information:

    • Details Collected: Details of the products you purchase, order dates, and delivery information.
    • Reason for Collection: To fulfill your orders, manage returns and refunds, and improve our product offerings.

  5. Usage Data:

    • Details Collected: IP address, browser type, operating system, and browsing behavior on our website.
    • Reason for Collection: To analyze website traffic, improve our website’s functionality and user experience, and detect and prevent fraud.

  6. Marketing Data:

    • Details Collected: Preferences for receiving marketing communications, such as newsletters and promotional offers.
    • Reason for Collection: To send you relevant information about our products, services, and special offers. You can opt-out of marketing communications at any time.

  7. Customer Feedback:

    • Details Collected: Reviews, comments, and feedback submitted through our website or customer surveys.
    • Reason for Collection: To understand your needs, improve our products and services, and address any issues you may have encountered.

Why We Collect Personal Data:

  • To Provide and Improve Our Services: Collecting personal data allows us to process your orders, provide customer support, and enhance the quality of our products and services.
  • To Communicate with You: We use your contact information to send you updates about your orders, respond to your inquiries, and inform you about important changes to our policies.
  • To Personalize Your Experience: By understanding your preferences and behavior, we can tailor our website content, product recommendations, and marketing messages to better suit your interests.
  • To Ensure Security and Compliance: We collect personal data to protect against fraud, ensure the security of our website, and comply with legal and regulatory requirements.

If you have any questions about the personal data we collect or how we use it, please contact us at privacy@mytvformuler.com.